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    "@id": "https://schooljobsinindia.com/jobs/st-helen-s-secondary-school-kurseong-2622-front-office-executive-24143373",
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        "name": "St. Helen's Secondary School",
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        "name": "board",
        "value": "ICSE"
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    ],
    "title": "Front Office Executive",
    "description": "We are looking for a Front Office Executive to join St. Helen's Secondary School in Darjeeling, West Bengal. You will work alongside an experienced team that takes student outcomes seriously. School profile: St. Helen's Secondary School in Darjeeling, West Bengal — a senior secondary setup, established 1890, — a ICSE / CISCE-affiliated school. Recognised for structured academic planning, regular parent engagement, and a deliberate culture of student mentorship. What the role looks like: as Front Office Executive, you run day-to-day workflows, maintain accurate records, support audits, and help keep the school's operations professional and well-organised. Day to day, you will:\n- Process the assigned transactions, approvals, and documentation on time.\n- Maintain digital and physical records per school policy.\n- Respond to internal and external queries clearly and professionally.\n- Coordinate with other departments to keep the operational rhythm intact.\n- Escalate exceptions to the right authority early. Ideal candidate — you have:\n- Prior experience in a school or service-oriented organisation.\n- A neat, systematic style with paperwork and records.\n- Good interpersonal skills with parents and staff.\n- Discipline to maintain registers, logs, and trackers accurately.\n- A learning mindset for new tools the school adopts. Perks and culture:\n- Fair compensation with annual review (₹2.3 LPA – ₹4.6 LPA).\n- Stable, full-time engagement with a clear academic calendar.\n- Regular PD through internal and external programmes.\n- A working culture that takes faculty wellbeing seriously.\n- A school that genuinely cares about student outcomes. Submit your application here so St. Helen's Secondary School can shortlist you alongside the active pool. Strong profiles move to a brief teaching demo and a discussion with the academic head.",
    "datePosted": "2026-06-07T00:00:00+00:00",
    "employmentType": "FULL_TIME",
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      "name": "St. Helen's Secondary School",
      "url": "https://sthelenskurseong.in/",
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        "@type": "PostalAddress",
        "addressCountry": "IN",
        "streetAddress": "Hill Cart Rd",
        "addressLocality": "Darjeeling",
        "addressRegion": "West Bengal",
        "postalCode": "734203"
      },
      "foundingDate": "1890"
    },
    "url": "https://schooljobsinindia.com/jobs/st-helen-s-secondary-school-kurseong-2622-front-office-executive-24143373",
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    "validThrough": "2026-09-13T01:00:00.053571+00:00",
    "dateModified": "2026-07-15T05:52:03.597448+00:00",
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        "addressCountry": "IN",
        "streetAddress": "Hill Cart Rd",
        "addressLocality": "Darjeeling",
        "addressRegion": "West Bengal",
        "postalCode": "734203"
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      "@type": "Country",
      "name": "India"
    },
    "baseSalary": {
      "@type": "MonetaryAmount",
      "currency": "INR",
      "value": {
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    "industry": "Education",
    "totalJobOpenings": 2,
    "experienceRequirements": {
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      "monthsOfExperience": 36
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  "board": "ICSE",
  "schoolType": "Senior Secondary",
  "status": "published",
  "descriptionText": "We are looking for a Front Office Executive to join St. Helen's Secondary School in Darjeeling, West Bengal. You will work alongside an experienced team that takes student outcomes seriously. School profile: St. Helen's Secondary School in Darjeeling, West Bengal — a senior secondary setup, established 1890, — a ICSE / CISCE-affiliated school. Recognised for structured academic planning, regular parent engagement, and a deliberate culture of student mentorship. What the role looks like: as Front Office Executive, you run day-to-day workflows, maintain accurate records, support audits, and help keep the school's operations professional and well-organised. Day to day, you will:\n• Process the assigned transactions, approvals, and documentation on time.\n• Maintain digital and physical records per school policy.\n• Respond to internal and external queries clearly and professionally.\n• Coordinate with other departments to keep the operational rhythm intact.\n• Escalate exceptions to the right authority early. Ideal candidate — you have:\n• Prior experience in a school or service-oriented organisation.\n• A neat, systematic style with paperwork and records.\n• Good interpersonal skills with parents and staff.\n• Discipline to maintain registers, logs, and trackers accurately.\n• A learning mindset for new tools the school adopts. Perks and culture:\n• Fair compensation with annual review (₹2.3 LPA – ₹4.6 LPA).\n• Stable, full-time engagement with a clear academic calendar.\n• Regular PD through internal and external programmes.\n• A working culture that takes faculty wellbeing seriously.\n• A school that genuinely cares about student outcomes. Submit your application here so St. Helen's Secondary School can shortlist you alongside the active pool. Strong profiles move to a brief teaching demo and a discussion with the academic head.",
  "aboutTheRole": "We're hiring for a school-side role with practical day-to-day responsibilities and steady team support.",
  "dayToDay": [
    "Take ownership of the role's day-to-day deliverables.",
    "Partner with the relevant department leads.",
    "Maintain accurate records of work completed.",
    "Communicate proactively with the leadership team.",
    "Contribute to school events and routines as needed."
  ],
  "estimatedBand": null,
  "enrichment": [
    {
      "id": "responsibilities",
      "heading": "What you'll handle as a Front Office Executive",
      "body": "Support the school's day-to-day operations as outlined by the hiring team during the interview."
    },
    {
      "id": "board-context",
      "heading": "Working in an ICSE school",
      "body": "**ICSE/ISC** schools prize depth of content, structured English-medium delivery and rigorous internal assessment cycles."
    }
  ],
  "faq": [
    {
      "q": "Are meals provided at school?",
      "a": "Most schools offer a subsidised staff canteen or a daily mid-morning snack and lunch. Boarding schools typically include all meals for residential staff."
    },
    {
      "q": "Will I get PF and statutory benefits?",
      "a": "Yes — established schools provide EPF (Provident Fund) and gratuity (after 5 years), and most also provide ESI for staff under the wage threshold. Specifics are spelled out in the offer letter."
    },
    {
      "q": "Is this a fixed-term or open-ended contract?",
      "a": "The employment type is shown in the Key Facts section above. Fixed-term roles usually align to the academic year; permanent roles are open-ended after probation. The final letter will spell out renewal and exit terms."
    },
    {
      "q": "Can I negotiate the salary at St. Helen's Secondary School?",
      "a": "Yes — the band shown is a starting point. Schools consider your last-drawn CTC, teaching experience, board expertise (ICSE/ISC) and any specialist skills. Come prepared with a specific number and a 1-line justification."
    },
    {
      "q": "How do I make a resume for a ICSE Front Office Executive job?",
      "a": "Use the free school-style resume builder — role-anchored headline, B.Ed/CTET/PD block, and measurable outcomes per school (a one-page PDF is what shortlisters want): /resume-builder."
    },
    {
      "q": "Do I have to work weekends?",
      "a": "Standard week is Monday to Saturday (often half-day Saturday). Occasional event Sundays exist (Annual Day, Sports Day, admissions test days) and are usually compensated with a comp-off."
    },
    {
      "q": "Do staff get fee concession for their children?",
      "a": "Many schools offer a tuition-fee concession for the children of full-time staff, subject to admission criteria and available seats. The appointment letter or the school's written HR policy is the authoritative source — confirm what applies before treating it as compensation."
    },
    {
      "q": "Is school transport available for staff?",
      "a": "Staff transport varies. Larger schools with their own fleet usually allow staff onboarding on existing routes; smaller schools may not run dedicated routes."
    },
    {
      "q": "Is there a probation period?",
      "a": "Most schools run a 3–6 month probation with the same salary as confirmation. Confirmation is typically subject to satisfactory performance reviews and document verification."
    },
    {
      "q": "Is accommodation provided?",
      "a": "Day schools generally don't provide accommodation. The school may help with referrals to nearby PGs or rentals during your relocation."
    }
  ]
}