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        "value": "CBSE"
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    "title": "Receptionist",
    "description": "The Heritage School in Ernakulam, Kerala is seeking a Receptionist who brings both subject depth and a student-first approach. The school invests heavily in teacher development. The Heritage School in Ernakulam, Kerala operates as a senior secondary school, established 1995, — a CBSE-affiliated school. A settled, professional environment with clear academic systems, structured staff meetings, and steady infrastructure investment. What the role looks like: as Receptionist, you run day-to-day workflows, maintain accurate records, support audits, and help keep the school's operations professional and well-organised. What you will do:\n- Act as the single point of ownership for the assigned function.\n- Follow defined process flows and keep records audit-ready.\n- Provide leadership with accurate, timely operational information.\n- Work with external vendors to ensure quality service delivery.\n- Support the operations team during exam cycles and large events. Ideal candidate — you have:\n- Prior experience in a school or service-oriented organisation.\n- A neat, systematic style with paperwork and records.\n- Good interpersonal skills with parents and staff.\n- Discipline to maintain registers, logs, and trackers accurately.\n- A learning mindset for new tools the school adopts. Benefits at a glance:\n- Market-aligned salary (₹2.0 LPA – ₹2.9 LPA).\n- Structured working hours with adequate planning time.\n- Investment in teacher and staff development across the year.\n- A workplace built on clarity and professional respect.\n- Long-term career growth at a school invested in its people. Submit your application on this page and The Heritage School will weigh your candidacy for the opening. Next steps usually include a short demo class and a panel discussion.",
    "datePosted": "2026-06-07T00:00:00+00:00",
    "employmentType": "FULL_TIME",
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      "name": "The Heritage School",
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        "addressCountry": "IN",
        "streetAddress": "EAST KODUNGALLOOR ALUVA, DISTT ERNAKULAM, KERALA",
        "addressLocality": "Ernakulam",
        "addressRegion": "Kerala",
        "postalCode": "683102"
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    "url": "https://schooljobsinindia.com/jobs/the-heritage-school-east-kodungalloor-aluva-0351-receptionist-6b1772a7",
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    "dateModified": "2026-06-30T15:44:44.707205+00:00",
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        "streetAddress": "EAST KODUNGALLOOR ALUVA, DISTT ERNAKULAM, KERALA",
        "addressLocality": "Ernakulam",
        "addressRegion": "Kerala",
        "postalCode": "683102"
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      "@type": "Country",
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    "industry": "Education",
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  "board": "CBSE",
  "schoolType": "Senior Secondary Level",
  "status": "published",
  "descriptionText": "The Heritage School in Ernakulam, Kerala is seeking a Receptionist who brings both subject depth and a student-first approach. The school invests heavily in teacher development. The Heritage School in Ernakulam, Kerala operates as a senior secondary school, established 1995, — a CBSE-affiliated school. A settled, professional environment with clear academic systems, structured staff meetings, and steady infrastructure investment. What the role looks like: as Receptionist, you run day-to-day workflows, maintain accurate records, support audits, and help keep the school's operations professional and well-organised. What you will do:\n• Act as the single point of ownership for the assigned function.\n• Follow defined process flows and keep records audit-ready.\n• Provide leadership with accurate, timely operational information.\n• Work with external vendors to ensure quality service delivery.\n• Support the operations team during exam cycles and large events. Ideal candidate — you have:\n• Prior experience in a school or service-oriented organisation.\n• A neat, systematic style with paperwork and records.\n• Good interpersonal skills with parents and staff.\n• Discipline to maintain registers, logs, and trackers accurately.\n• A learning mindset for new tools the school adopts. Benefits at a glance:\n• Market-aligned salary (₹2.0 LPA – ₹2.9 LPA).\n• Structured working hours with adequate planning time.\n• Investment in teacher and staff development across the year.\n• A workplace built on clarity and professional respect.\n• Long-term career growth at a school invested in its people. Submit your application on this page and The Heritage School will weigh your candidacy for the opening. Next steps usually include a short demo class and a panel discussion.",
  "aboutTheRole": "We're hiring a Receptionist to run the front desk — visitors, calls, courier and parent walk-ins.",
  "dayToDay": [
    "Manage the front desk during school hours.",
    "Receive and route phone calls professionally.",
    "Handle visitor passes and walk-in parents.",
    "Support admissions enquiries and basic information requests.",
    "Coordinate courier and document movement."
  ],
  "estimatedBand": null,
  "enrichment": [
    {
      "id": "responsibilities",
      "heading": "What you'll handle as a Receptionist",
      "body": "Manage the front desk, support admissions enquiries and route parent/visitor requests to the right team."
    },
    {
      "id": "board-context",
      "heading": "Working in a CBSE school",
      "body": "This school follows the **CBSE** framework, so expect continuous and comprehensive assessment, NEP-aligned competency questions, and a strong emphasis on subject enrichment activities."
    }
  ],
  "faq": [
    {
      "q": "Is there a probation period?",
      "a": "Yes — a 3 to 6 month probation is standard in K-12 schools across India. Benefits like PF and gratuity continue to accrue from day one regardless."
    },
    {
      "q": "What questions are asked in a Receptionist interview?",
      "a": "Typical rounds cover self-introduction, why teaching, classroom-management scenarios, subject/syllabus knowledge, and one differentiation scenario. Scroll to \"Interview questions & answers\" below for six sample questions with model answers tuned for Receptionist roles in Ernakulam."
    },
    {
      "q": "What is the leave policy?",
      "a": "Schools usually offer 10–18 leaves per year on top of public/school holidays. Earned-leave encashment policies vary — check the offer letter."
    },
    {
      "q": "Is school transport available for staff?",
      "a": "Many schools offer staff bus service on their main routes, either free or at a nominal fee. Availability depends on whether your home is near a school route — confirm with HR."
    },
    {
      "q": "When does the school want the joining date to be?",
      "a": "Most school roles aim for a joining around the start of the next academic month or term. Once shortlisted, the school will agree a realistic date based on your notice period."
    },
    {
      "q": "Are meals provided at school?",
      "a": "Subsidised tea/snacks are common; full meals depend on the school. Boarding schools usually provide meals as part of the package for resident staff."
    },
    {
      "q": "Where exactly is The Heritage School located?",
      "a": "The school is in Ernakulam, Kerala. Check the \"About the school\" section for the campus link and the nearest public-transport reference."
    },
    {
      "q": "Will I get PF and statutory benefits?",
      "a": "Most registered schools enrol staff in EPF from day one and pay statutory gratuity. ESI cover applies if your gross is within the eligibility limit at joining."
    },
    {
      "q": "How much experience do I need for this Receptionist role?",
      "a": "The required experience is shown in the \"Key facts\" panel above. Schools also consider relevant internships, board-prep training and student-teaching when evaluating early-career candidates."
    },
    {
      "q": "Is English fluency required?",
      "a": "Yes — instruction is in English at most CBSE schools. Comfortable English communication for classroom delivery and parent meetings is expected."
    }
  ]
}