GOPALAKRISHNAN A

"GOPALAKRISHNAN A LIBRARY & INFORMATION SCIENCE PROFESSIONAL Contact Info: * 📞 +91 8939611678 / 824611678 * 📧 24mlis0py0001@pondiuni.ac.in * 📍 Address: No: 3/5, 4th Church Street, New Arul Nagar, Kallikuppam, Ambattur, Chennai - 600053 About Me Aspiring Library and Information Science professional, currently completing my M.L.I.Sc. at Pondicherry University. With a keen interest in bridging traditional librarianship with modern digital technologies, I am committed to a career path in academic leadership. I am currently seeking an entry-level position where I can leverage my foundational expertise to provide exceptional support to students and faculty, ultimately working toward my goal of becoming a distinguished academic librarian or professor. Education * Master of Library and Information Science (M.L.I.Sc. - Final Year) Pondicherry University | 2024 – 2026 * MBA-TTM (Dropout) Indian Institute of Tourism and Travel Management (NIWS), Goa | 2022 – 2023 * Bachelor of Commerce (B.Com) in General A.V. College (Affiliated to Madras University) | 2018 – 2021 | 54.4% * Secondary & Higher Secondary School Emmanuel Methodist Metric Higher Secondary School | 2003 – 2018 | 63.0% & 60.0% Experience * Customer Care Executive Tech Mahindra (Flipkart Voice Process) | Aug 2021 – Nov 2021 * Handled high-volume customer inquiries with active listening and swift query resolution. * Developed strong interpersonal communication and effective user service support skills. Experience & Projects * Library Internship: Successfully completed professional training at Pondicherry University's Ananda Rangapillai Library, gaining hands-on experience in cataloging, digital resources, user support, and more. * Academic Project: Conducted a specialized study on 'Bibliotherapy for Mental Health,' exploring the therapeutic impact of literature on well-being. * Professional Exposure: Active participant in the 3rd International Conference on Digital Health, AI, and Emerging Technologies, gaining insights into modern library tech trends. Professional Skills * Library Management Software: Koha ILS, LIBSYS. * Digital Library Tools: DSpace, GSDL. * Knowledge Organization: DDC (22nd Ed.), AACR-2R Cataloguing, Dublin Core, MARC-21. * Soft Skills: Information Literacy, User Services, Team Leadership, Communication. * Technical Tools: MS-Office Suite. Languages Known * Tamil: Native * English: Read, Write, and Speak * Telugu: Speak only * Malayalam: Speak only * Hindi: Learning * Kannada: Learning."