About

"Results-driven professional with 3+ years of experience in student counseling, stakeholder communication, admissions, and CRM-based data management. Currently pursuing an MBA in Business Analytics & Marketing, with a growing focus on Excel, SQL, Power BI, and Python. Skilled in analyzing information, understanding customer needs, managing data, and translating insights into practical solutions. Seeking opportunities to apply analytical and business skills in a Business Analyst or management role."

Teaching experience

1. Assistant Officer

   Lovely Professional University · Punjab

   • 1. Conducted post-enrollment feedback calls with existing students to assess satisfaction, identify concerns,
   • and gather actionable insights for service improvement.
   • 2. Maintained accurate student feedback and interaction records using CRM systems, tracking concerns
   • and coordinating with relevant teams for timely resolution.
2. Academic Counselor

   Shoolini University · solan

   • 1. Actively participated in outreach programs, school engagement drives, and career awareness seminars to
   • generate and nurture leads across the region.
   • 2. Maintained accurate student records and interaction logs using CRM tools, ensuring seamless follow-up
   • and data-driven counseling approaches.

Education

1. MBA — Business Analytics/ MArketing

   2024 – 2026

   Shoolini University · Shoolini University
2. M.Com — Commerce

   2023 – 2026

   IGNOU · Indira Gandhi National Open University
3. B.com — Commerce

   2019 – 2022

   HPU · Himachal Pradesh University

Subjects & skills

• Coordinator
• Counselling
• Counsellor